Clear delivery estimates before checkout.
Most handmade ceramic pieces take approximately one to two weeks to sculpt, dry, paint, glaze and fire. Tracked international delivery usually takes about two weeks, depending on destination and customs.
Making time
Complex markings, several pets and seasonal order volume can extend production. We will contact you if your order needs more time.
Tracking
We email tracking after the final quality check and dispatch. Tracking may take several days to show its first carrier scan.
Worldwide delivery
Available tracked rates are calculated automatically from the destination entered at checkout.
Rate note: The table below is shown in USD for reference. Checkout confirms the final shipping charge in your selected currency.
| Destination | Tracked shipping | Typical transit |
|---|---|---|
| United States | $9.90 | About 2 weeks |
| Canada, Australia & United Kingdom | $12.99 | About 2 weeks |
| European Union | $18.99 | About 2 weeks |
| Rest of Europe | $12.99 | About 2 weeks |
| Japan, Singapore, Malaysia, South Korea & Hong Kong | $12.00 | About 2 weeks |
| Middle East | $19.99 | About 2 weeks |
| Other destinations | $12.00 | About 2 weeks |
Free tracked shipping: available on orders of 99 USD or the equivalent in your selected currency, calculated before coupon discounts. Eligibility is confirmed in the cart and at checkout. PetCera ships DDP: applicable import duties and taxes are included in the checkout total, so there is no additional customs bill on delivery. Remote addresses may require an alternative tracked service.
Ordering for a specific date? Contact us before purchasing so we can tell you whether the timing is realistic.
Verifiable business information
Who sells these pieces and how to reach us
- Store and brand name
- PetCera
- Store type
- Independent online store for made-to-order personalized pet gifts. PetCera is not a marketplace and does not claim affiliation with another pet brand.
- Dispatch origin
- Made-to-order products are prepared and dispatched from Hong Kong with tracking.
- Customer support
- hello@petcera.comContact formWhatsApp Business
We normally reply within two business days.